Thank you for choosing Seams Sew Thready for your cherished memory items. Here's everything you need to know about our shipping:

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Shipping Destinations

We currently ship only within the United States.

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Shipping Carriers

We utilize the services of USPS and UPS for prompt and reliable delivery.

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Tracking and Insurance

All orders come with tracking and insurance, ensuring the safe journey of your precious memory items.

 

Address Accuracy

We rely on the accuracy of the address provided by the customer. To ensure a smooth delivery process, kindly review and confirm your mailing address before finalizing your order. In the event of a return due to an inaccurate or incomplete address, we will send you an invoice covering the return shipping fee imposed by UPS or USPS, along with the cost to send your package to the updated address.

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Carrier Responsibility

Once a package is in the possession of the carrier (USPS or UPS), we are not responsible for any delays or issues. However, we will assist you to the best of our ability in resolving any shipping concerns.

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Shipping Rates

Shipping rates are calculated at checkout based on the destination and the items in your order.

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Expected Shipping Times

 Orders are completed in the order in which their materials are received. Estimated completion dates are calculated from the date we receive your materials for processing and crafting, followed by shipping time.  Our team works diligently to handcraft each memory keepsake with care. Below is a breakdown of our current processing times by item type:

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Seasonal Variations

Processing times may change over time, going down during slower seasons and increasing during busy seasons. We appreciate your understanding as we strive to provide exceptional service, even during peak periods.

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Please note that the production time is calculated from the date we receive the materials, not the order date. This ensures we provide you with an accurate estimate for crafting your unique memory items. If you have any questions or need further assistance, feel free to contact us at seamssewthready@gmail.com or submit the Contact Us form We will get back to you within 1-2 business days. Thank you for choosing Seams Sew Thready!